Short blog today đ
If you are blog reader this is where you may want to punch out. What follows is more of trip report to help those who may cruise on NCL in the future. However, if you hang around I promise lots of pictures.
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Since we did not leave the ship for those 5 days (thank goodness), we thought it would be a good time to take a tour of the ship and see some things the Epic had to offer. It is also a way to provide comments on the ship, the crew, the cruise, and services offered.
Today, when one returns from a restaurant, auto repair shop, or from a trip, an email (often more) will be sent by the service provider. They always want you to complete a short survey and rate your experience 1 to 5, with little to no area for comments. To me, it is not an accurate way for the service provider to gain knowledge on what is working and what needs improvement. I know when we gather with friends after a trip they will ask, “what did you think about the trip”? Certainly, the response will not be, “ahhhh it was a 4,” and then leave them hanging with no comment or story to support the number. I disdain metrics for the sake of metrics! The following is our attempt to capture our experiences on Epic and give the readers a taste that may await them if they choose her for a trip.
Safety:
Where else would one start in these days and times. Pre-trip, Norwegian was very clear on their COVID policy, vaccination requirement, and what testing would be required to enter Italy and board the Epic in Rome. My nose still hurts when I think about it. Once onboard, masks were required when in public spaces. They could be removed when one was eating or drinking. Some took great offense to that policy, but we just thought it made sense and followed the guidelines. NCL said, the mask requirement was mandated by EU policy. However, when we left the EU, masks were still required. There was a slight munity onboard when we cleared the EU and a people stopped wearing masks, but a crew member would politely remind them of the policy or hand them a mask. All in all wearing a mask was not a big deal and pretty much how we have been living for the last two years.
Whenever you left or returned to the ship, a facial recognition machine logged your status and took your temperature. The process was quick and painless.
I also should inject here how clean the ship was for the entire trip. Everything was being wiped down constantly, hand sanitizer stations were abundant, and the crew always (with a smile) reminded you to “Washy Washy” before entering any restaurant or venue.
We also had to get a PCR test on our last day at sea. One of the main dining rooms was set up as the test center and a very efficient nose swabbing event was held. Later that night we received the results of the test.
As you can see in the picture, most of the people were wearing their masks correctly, a few left their nose exposed, and of course there were a couple passengers who thought their right to infect other people was being violated by the NCL policy. Luckily, we saw no confrontations over the mask policy and when challenged all the non-maskers would comply to rules.
It is our understanding that there were approximately 1900 guests and 1600 crew onboard. We departed Rome COVID free. 15 days later when we arrived in NY, the status of passengers and crew had not changed. We have to give NCL and the attentive crew of the Epic a big thumbs up on making our passage a safe one.
Dining & Specialty Dining:
The Epic has eight dining options that are included as part of your passage. There are six additional options that have a small upcharge associated with the meal. Specialty dining as it called offered a wide array of culinary options. When we booked our trip, one of the add on benefits was five free specialty dinners. On our trip we did not pay any upcharges for dinner, and we did enjoy the specialty restaurants. We also benefited from the small number of passengers onboard. The ship was only booked around forty-five percent, so there was little to no waiting experienced at the included dining options and reservations to the specialty restaurants were available almost every night.
The two main restaurants onboard are The Manhattan Room and Taste. Both were included and served out of the same kitchen. They had the same menu every night, but the specials of the day always changed. There are seven or eight staples offered and four or five daily specials. Although the menus are the same, the vibe is totally different.
Taste, located midships, has a less formal atmosphere and more of a family restaurant feel. It does offer seating that provides a sea view, but it is limited. In the center of the restaurant there is an open area that is exposed to the decks above. Hanging from the ceiling is a twenty-one-foot chandelier that spans the three decks above. We never sat under the chandelier and even got to enjoy a sea view for breakfast one morning.
The Manhattan Room is in the aft of the ship and has a more sophisticated feel. They offer music and some nights dancing while you enjoy your dinner. Once again, there are some sea view seats, but we were never lucky enough to get one of those tables.
On our cruise the Manhattan Room was not open for breakfast, but Taste served a wonderful morning meal with an Ă la carte menu.
The food was very good in both main restaurants and we never had a bad meal. There were options to meet everyone’s dietary preferences. From the carnivores to the vegans and everybody in between, there was something for you. The service was great! Once again, the NCL crew were efficient and by all observations appeared to be enjoying their jobs. Oh yeah, there were some pretty awesome desserts offered in both restaurants.
The Garden Café was on the deck 15 and had amazing views while you ate. We ate breakfast in the café many mornings as we pulled into port. The breakfast was good and filling and the port of the day could be seen out of the glass walls that surround the restaurant.
The café was a buffet restaurant, but of course in these days and times you could not touch for your food. Everything was served to you by a gloved and masked member of the crew. While some love the croissants and sweet offerings, Tom will always go for grits, chicken babies, pig parts of some kind, and of course an English muffin. While underway we did grab lunch at the café a couple times because of its close proximity to the outdoor deck poolside. The Garden Café also did several theme dinners, one of which was a Puerto Rican dinner. That was the only dinner we ate in the café.
We also spent a lot of time at the cafĂ© playing cards while underway. The views were great and the wind did not blow the cards away. Once again, the staff here far exceed all expectations. Friendly and welcoming, they were always willing to solve an issue or get something you forgot. The “Washy Washy” girl mentioned above worked the entrance of the cafĂ© and her smile greeted you every time you entered. The cafĂ© was a solid place to eat and a great place to chill in off hours.
We ate in five of the six specialty dining restaurants while on the cruise. Reservations are required and the sooner you make them the better time slots will be available. Before we departed our group decided to do three dinners together, a boys’ night / girls’ night, and a date night with your spouse only. I think it worked out well.
The two restaurants that get the most press are Cagney’s Steak House and the French Bistro called Le Bistro. We all ate as a group at both of them and some chose to return for their date night to the two flagship restaurants.
The food was very good and the ambiance impeccable. Granted, because of our package, we did not have to pay the upcharge. While eating you did get the vibe that you were in a bistro in New York or Steak House in Chicago. The only one knock I would give both restaurants was the service did not take a step up. Attentive yes, but was lacking in what I would have expected at an upscale restaurant.
For boys’ night out, as expected, we chose the Brazilian Churrascaria, Moderno. The meat comes at you fast and furious! All cooked to your liking, but never ending. The salad bar was good, but not at the same level I had experienced on land at other Brazilian restaurants. The service was excellent, maybe too excellent. We never could figure out how to slow them down. If you waved off the sirloin the next thing you a know someone is offering you fillet. I think the sides were mashed potatoes and mushrooms, but I could be wrong. Moderno is definitely for the carnivores of the world, and I am one.
We decided on the Italian restaurant for our date night. Located on Deck 14 on the bow of the ship, it serves a big scoop of ambiance as soon as you walk in.
As a group on our last night at sea we experienced Teppanyaki, a Japanese Hibachi restaurant. In full disclosure, I am not a big fan of most Asian cuisine and I do not share food well. My bad, but that is me.
Gathered around a knife wheeling chef, the clink, clanks, and constant chatter while our dishes were prepared was very entertaining. We had lots of laughs around the table as we watched some impressive utensil usage. I went the safe route for me and ordered a Japanese fillet which was very good. Janet did not really enjoy her seafood creation, which I found surprising because on the menu it looked like it had her name all over it. Our night at Teppanyaki was not my favorite on meal on the ship, but it was a lot of fun.
In summary, we did not have a bad meal while underway. Here again, I did not feel that we had a meal that was over the top either. The food was very good to excellent and we really enjoyed all the choices offered, but no meal left long lasting memories.
If I had one real knock it would be with the wine list. The same wines were available all over the ship. Meaning the ones available in the restaurants were the same as the pool deck. Once again in fairness, wine is one of my passions and my comments are from someone who love wines. The wines that came with the drink package were solid, but I wish they would have featured more of the wines of Italy, France, and Spain, representing the countries we visited on our journey. The wine list should be tailored better to match the foods in the specialty restaurants. For example, in Le Bistro, a French restaurant, there should be more than a few French wines that would pair with the foods offered for the evening. There is always room for improvement, and on the Epic the wine list and the knowledge of the people serving the wine could be enhanced greatly.
Beverages, Bars, and the Drink Package:
The drink package worked well for us. Those few times we exceeded the $15 maximum of the regular drink package did not warrant us to upgrade to the premium package offered pre-cruise. We found the waiters and bartenders were much more knowledgeable of the sprits they offered than the wine stewards. A simple Gin and Tonic on the pool deck or a Manhattan at Maltings Whiskey Bar were made well. I am not a big fan of the margarita or piña colada slushy machines, but I am sure on a Caribbean cruise it would be the only way the bar could keep up.
Of course, as the week went on, we all found our favorite bartender and servers at one of the many bars. Not including restaurants, there are at least eighteen locations where you can order a drink.
No, we did not hit all the options available. A few that we tended to gravitate to were the Maltings Whiskey Bar for those who leaned toward brown spirts...
and those of us who prefer clear sprits, the Martini Bar was next door.
Both bars provided excellent service and quality libations and had a great staff supporting the bartenders. One young lady, Eyza (pretty sure on spelling), was extremely special and throughout our journey was our shining star.
O'Sheehan's Neighborhood Bar & Grill was the Irish Pub onboard the Epic. It offered another option for a good breakfast in the morning. The pub was also one of the free dining options. It was a great place to play cards while underway. Located low and midships, when the seas got choppy the movement was almost undetectable in the pub. The one thing that we found strange about life aboard the Epic was there were no dark beer choices. How can you have an Irish Pub and not serve dark beer? One could get a PBR or the Polish Beer Perla, but no Irish Stouts. There were no dark beer options on the Epic, period. To me, that just does not seem right!
The one lounge we only visited once was the Skyy Vodka Ice Bar. For a small upcharge, you got to enjoy a cocktail at a chilly 17°F. They limit your stay to 30 minutes, but we held on for 35. Three drinks are on the menu to choose from, of which the upcharge covered two of them. The bar, your glass, and everything else in the room is ice. You and the liquids you are consuming are very cold, but not solid ice. We made it passed the set time limit in the ice bar before we were asked to leave. The bartender, who had to be frozen stiff after his shift, was friendly and funny. We truly had fun with this chilling experience.
Entertainment:
This is one area where all expectations were exceeded. Whether on the big stage, in the comedy club, or in one of the many bars, the performers were excellent. Unfortunately, the headline show, Priscilla Queen of the Desert was canceled for our trip. It was our understanding that the cancellation was due to the actors in disagreement with the NCL COVID policies.
Burn the Floor was full of energy and the dancing was remarkable. How the dancers could do what they did on a moving service still amazes me. I wish we had a chance to watch the show a second time while onboard, but our nights were filled with entertainment options. Shows were probably one of the most enjoyable things about cruising. To meet at a lounge for a pre-dinner cocktail, then have a wonderful dinner with friends, and end the evening with a quality show is an evening that is hard to beat.
We saw four different comedians during the crossing and enjoyed them all. Do not remember their names, but we certainly laughed during their shows. Another show that was a real crowd pleaser was the Howl at the Moon dueling pianos. Two grand pianos took center stage and two singers took request from the crowd. The performers out did themselves by making the songs their own and involving the audience as part of the show. I do not think anybody stumped them with their request.
I have already mentioned earlier in the blog how wonderful the Santana Tribute band's was enjoyed. The Beatle cover band in The Cavern Club was always a great place for late-night dancing.
Both were great! However, the music did not stop there. Most evenings the lounges also had a solo performer providing entertainment. These events were a great place to meet some of your fellow passengers while enjoying some good music.
Simply put, the entertainment onboard was top notch all the way around. From a night in the theater or dancing on deck, the Epic and their entertainers were great!
Shopping and the Casino:
Yes, the ship had both. We did not take advantage of either one. We are not gamblers and neither of us needed a new Rolex. We did peruse the shops and even got a few small Christmas items, but did not invest in any of the luxury items offered at one of the many shops.
The casino never appeared very busy. The dealers, box men, craps stickmen, and croupiers were all standing by for business, but we saw very little action. Getting on the elevator one day, I heard a man say, “the casino is not very busy”, and it made me pause to think. I wonder if it was because most of the folks on this trip were on a fixed income? Not sure, but whatever the reason, a seat at the table, a roll of the dice, or a spin of the wheel was always available while underway.
The one arm bandits had a little more activity. With their lights blinking and sounds jingling they warmed the passageway as one walked down slot machine alley.
Activities Onboard:
In the beginning of the cruise, we were all about excursions and getting off the boat to experience the city we were visiting that day. At sea was a different story, time was available to take in some of the extracurricular activities. There seemed be a rolling Bridge game every day. It started in the morning and would go all day. None of us being Bridge players, we as group would gather for a game of Play Nine or a Trivia Game.
The ship does have a lovely card room next to the library which we did use once, but the Irish Pub or Garden Café were a much better spot for us.
We did attend one of the lectures on Pablo Picasso. It was presented by the person who managed the art collection and auction onboard. She was an excellent presenter and covered a portion of Picasso’s life and art that we knew little about.
We should have made more time for these presentations that were given at different venues while underway.
In the morning, Karen and Janet participated in some dance / exercise classes. The classes were given by some of the entertainers onboard, and I think both really enjoyed beginning their day learning a new dance. The workouts were held on the dance floor in the Cavern Club or Manhattan Room.
The kitchen staff also presented a fruit and vegetable carving demonstration. It was on the pool deck outside. Unfortunately, it had just rained and the temperature was just starting to drop and the wind grew stronger as we continued to head northeast on our crossing. The elements did not seem to impact the chef as he carved edible masterpieces, but I was wishing I had a sweatshirt. It was fascinating to watch and the expertise shown with some very sharp instruments produced some amazing objects.
The only thing that both of us really wanted to do was to take a guided tour behind the scenes of the ship; especially, the kitchen and food preparation for so many people. Even better, would have been a hands-on cooking class and then allowing the participants to serve the staff their culinary creations. I guess if one books on a smaller cruise ship, they may be able to see and experience things activities like that on their journey. Also may not have been available because of "the germ".
Coolest Place on the Ship:
Ok, those who know me, know I have a warped sense of humor and look at life sometimes in a twisted way. By far the coolest place on the NCL Epic is the head on Deck 15. Offering stunning view of the seas or the port you are visiting; I have never experienced a place like this to take care of my natural needs! The Men’s Room is Starboard and Ladies Room is Port. I am guessing the Ladies Room offers the same views just from a different perspective. Just So Cool!
Big Shout Outs:
To the crew of the Epic for making this bucket list crossing so much fun! This group of young men in the picture were some of the ship’s photographers. Everywhere you went there was someone willing to take a picture. It got to be almost be a joke how many photographers there were. One night walking by the photo booth setup, I could not resist turning the lens on them. This is just an example of the smiles, enthusiasm, and the willingness of the crew to please. BTW – we never got one picture taken by the roaming picture snappers. Two Thumbs Up for Crew of the Epic.
To Chirpbird, StefkaP, and the rest of the Cruise Critic crowd that supplied so much helpful information before our departure. The Cruise Critic web page is setup so one can communicate and pass on information to those who will be joining you on your specific adventure. During this time of COVID, there were more than one hoop that needed to be jumped through with paperwork, obtaining QR codes, and constantly changing travel restrictions. It was really helpful to be able to communicate with people who had cruised a lot, had already conquered the task at hand, or in some cases were already on the ship. We did learn a new acronym on the Cruise Critic webpage, BTB. BTB are those people who are doing Back-To-Back cruises. The fun goes on before or after the trip, maybe both. Sail the Med for ten days and then transit across the Atlantic home. Oh wait… Let’s do the Caribbean leg before we get off. Those are the BTBs of the world. Once again, Chirpbird and the gang – Thanks!
On our last day at sea, the weather turned cold and the seas became rough. The ship turned north; I assume to avoid weather. We went almost all the way to Nova Scotia, before turning back south for the run to New York.
Originally, we were scheduled to arrive on 4 December, but one port in the Azores was dropped and we were now scheduled to arrive in the Big Apple on 3 December at 5 a.m. Because of the ship’s course change our arrival was delayed and now planned 6 hours later for 11 a.m. The later arrival will allow us to view the Statue of Liberty in all of her glory in the daylight. So excited!
The five days at sea have flew by and we were blessed with great weather most of the way. A bucket list item has been checked off and how better to do it than with friends. Tomorrow New York!
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